Shipping
Local Delivery
Free local delivery is available in the Tulsa Area. We offer it on Thursdays and Fridays from 9 am - 5 pm. If your address is not included in the zip codes for local delivery, send an email to hello@evilskincare.com and we will let you know if we can do a free local delivery for you. Other days and times may be available, you will be contacted for the day and time for drop off.
Domestic Shipping
All orders are processed within 3-5 business days. Shipping times may vary depending on your location, but we strive to get your order to you as quickly as possible. Shipping costs vary depending on the weight of product purchased. Expedited shipping options are available for an additional fee.
International Shipping
We currently only ship our products within the contiguous United States. For international shipping options, please visit our Etsy shop at the link below.On our Etsy page, you will find information on shipping rates, timelines, and any applicable duties or taxes for orders outside the US. Our Etsy shop offers seamless international checkout and order fulfillment.If you have any other questions about international shipping, please don't hesitate to contact our customer service team at hello@evilskincare.com. We're happy to assist you in getting your skincare products delivered, no matter your location.Thank you for your interest in our brand. We look forward to serving customers around the world through our Etsy marketplace.
Returns
Unopened Product
We stand behind the quality of our products and want you to be completely satisfied. If for any reason you are not happy with your purchase, you may return it within 14 days of delivery for a full refund. Items must be in unused, original condition and packaging intact. Shipping and handling fees are non-refundable.To initiate a return, please contact our customer service team at [email] or [phone]. They will provide you with a return authorization number and instructions on how to send your item back to us. Once we receive your return, we will process your refund within 5-7 business days.
Opened Product
We stand behind the quality of our products and want you to be completely satisfied. If for any reason you are not happy with your purchase, you may return it within 14 days of delivery for a partial refund. Items will not have to be returned, but a questionnaire will be distributed that must be filled out to receive refund. Shipping and handling fees are non-refundable.To initiate a return, please contact our customer service team at hello@evilskincare.com. They will provide you with a return authorization number and instructions on how to send your item back to us. Once we receive your return application, we will process your refund within 5-7 business days.